Refund policy
Return and Refund Policy
At Snapbyt, we want you to be happy with your purchase. Eligible items may be returned within 2 days of delivery.
Return Eligibility
Only defective/damaged products will be accepted for returns/refunds.
- Be unused, unworn, and in the condition in which it was received
- Include all original tags, accessories, and components
- Be returned in its original packaging
- Include a receipt or other proof of purchase
All returns must be requested and approved before an item is sent back. Items returned without prior approval may not be accepted.
Return Shipping
Once a return request is approved, return instructions will be provided. Where applicable, a return shipping label may also be issued. Items remain the customer’s responsibility until they are received and inspected by Snapbyt.
Original shipping charges and return shipping costs are non-refundable unless the item received was damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery. If an item arrives damaged, defective, or different from what was ordered, submit a return request as soon as possible. After reviewing the issue, Snapbyt may offer a replacement, refund, or another appropriate resolution.
Non-Returnable Items
The following items are generally not eligible for return:
- Personalised, customised, or made-to-order products
- Items that have been used, worn, altered, washed, or damaged after delivery
- Products without their original packaging, tags, or accessories
- Personal care or hygiene-sensitive products that have been opened
- Gift cards and digital products
- Final-sale or clearance items
Additional exclusions may apply where returns are restricted for hygiene, health, safety, or legal reasons.
Exchanges
Snapbyt does not process direct exchanges. To purchase a different item, size, colour, or variation, return the eligible original item and place a new order separately.
Order Cancellations
Cancellation requests may be accepted only before an order has been processed or dispatched. Once an order has been shipped, it must be handled through the standard return process.
Refunds
After a returned item has been received and inspected, Snapbyt will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 10 business days. Banks and payment providers may require additional time to process and display the refund.
Refunds may be reduced or declined if an item is returned used, damaged, incomplete, or otherwise outside the conditions of this policy.
Need Help?
📧 Email Us: Support@Snapbyt.com
💬 WhatsApp / Call: +91 6363696300
We’re happy to help with your orders & queries.