Shipping Policy

This Shipping Policy explains how Snapbyt processes, ships, and delivers orders placed through its online store.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.

Processing times may be longer during sales, product launches, holidays, or periods of unusually high demand.

Shipping Rates

Available shipping methods and charges are calculated and displayed at checkout. Shipping costs may depend on the destination, selected delivery method, package weight, and order value.

Any free-shipping promotion will be subject to the eligibility requirements displayed at checkout.

Estimated Delivery Times

Estimated delivery times are shown during checkout or after an order has been dispatched. Delivery estimates begin after processing and do not include order-preparation time.

Delivery dates are estimates and cannot be guaranteed. Actual delivery times may vary because of the carrier, destination, customs processing, weather, public holidays, or other circumstances outside Snapbyt’s reasonable control.

Order Tracking

When tracking is available, tracking details will be provided after the order has been dispatched. Tracking information may take up to 48 hours to become active after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Address changes cannot be guaranteed after an order has entered processing or been dispatched.

Snapbyt is not responsible for delivery failures or delays caused by incorrect, incomplete, or outdated shipping information supplied by the customer. Additional charges may apply if a package must be redirected or shipped again.

Domestic Shipping

Domestic orders are shipped using the delivery methods available for the customer’s location. Certain products or remote destinations may have limited shipping options or require additional delivery time.

International Shipping

International shipping may be available for selected destinations. Delivery times vary depending on the destination and customs-clearance process.

International customers are responsible for any customs duties, import taxes, handling charges, or other fees imposed by their local authorities unless these charges are specifically included at checkout. Snapbyt does not control these charges.

Customs Delays

International orders may be inspected or delayed by customs authorities. Snapbyt is not responsible for customs-related delays or for orders held because required fees have not been paid by the customer.

Split Shipments

Items from the same order may occasionally be shipped separately due to availability, packaging requirements, or fulfilment locations. When this happens, separate tracking information may be provided for each shipment.

Delayed Orders

Carrier delays may occasionally occur after dispatch. Tracking information should be checked for the latest delivery status. A shipment may need to remain without movement for the carrier’s required waiting period before it can be treated as lost.

Lost or Missing Packages

If tracking shows that a package is still in transit beyond its estimated delivery period, an investigation may be opened with the shipping carrier.

If a package is marked as delivered but cannot be located, customers should first check the delivery address, surrounding property, building reception, household members, and neighbours. Carrier delivery records may also need to be reviewed before a resolution can be offered.

Snapbyt is not responsible for packages lost or stolen after confirmed delivery to the address provided at checkout, except where applicable law requires otherwise.

Damaged Packages

Packages should be inspected immediately after delivery. If an order arrives damaged, retain the item, packaging, shipping label, and any supporting photographs so the issue can be assessed.

Rejected or Undeliverable Packages

If a package is rejected, unclaimed, or returned because of an incorrect address or failed delivery attempts, the customer may be responsible for the original shipping costs, return charges, and any reshipping fees.

If an eligible refund is issued for an undeliverable package, applicable shipping and handling charges may be deducted from the refunded amount.

Order Cancellations

An order may be cancelled only before it has been processed or dispatched. Once an order has shipped, it must be handled according to Snapbyt’s Return and Refund Policy.

Policy Updates

Snapbyt may update this Shipping Policy when shipping methods, carriers, service areas, or fulfilment practices change. The version published on the website at the time of purchase will apply to the order.